What the clients are saying

I don't usually write reviews but I had to make exception for Simon. My visits are always relaxed, the whole team are really friendly and Simon is amazing. I have fine wavy, medium length hair and most hairdressers don't know what to do with it!! Simon listens to what you want and advises you on how to achieve the best results. Thank you Simon and the team at McQueens

– Natalie Browne

Great colour and cut by Lizzie today. Loving the new brand of colour and the cut was excellent, as ever. I've been going to McQueens for years now and really enjoy my visits. The team are all friendly and helpful. It's always a pleasure to go there!

– Hilary Pook

Would 100% recommend Mcqueen hair and beauty to anyone, I cannot fault how fantastic and friendly they are, always make you feel welcome and make you feel wonderful when you leave. 🙂 keep up the amazing work every time I have been in, I come away loving my new hair cut.

– Abbi Philpott

Just absolutely do not even think about going anywhere else for your beauty treatments. KASIA is utterly fantastic! THE BEST waxing (practically painless) and incredible facials and massage! I've tried hundereds of therapist and treatments she's 100% the most knowledgeable and excellent. Perfect! Highly recommend!

– Lydia Pilbrow

I had a really lovely afternoon of hair pampering with Karen, I would certainly recommend you as a hairdressers to friends and family. It was a nice chilled experience with a little chat and time to read, the head massage was excellent and the time and effort with my colour has brought me many complements - your attention to detail is a credit to you as a salon. Well done!

Carol Prier
Firefly Properties Ltd

Other happy customers

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More happy customers

McQueen’s is a brilliant salon and Simon is amazing! Nice to find someone that knows how to work on curly hair 😁 Meena Malek

Thank you….. Si you were fabulous with my daughter today she was so nervous but you made her feel so relaxed! She loves her earrings!!!.. Andrea Fitzgerald

Always a great experience, looked after and pampered by Si every time, highly recommended! Joe Williams

Simon has been doing my hair for almost 8 years and is a fab hairdresser. My hair is very thick and highlighted but he has a lot of patience and never takes short cuts (pun intended). Since being at McQueens, the services and products he can offer have been expanded. I had the keratin blow dry in July (see pictures below) and my hair is still much more manageable and stronger than it was. All the team are lovely, helpful and friendly. Nothing is too much trouble for them and they really know their stuff! Shoshana Wilson

When my mum bought me a voucher for McQueen hair and beauty, I was initially apprehensive, but the staff immediately made me feel welcome and at ease. McQueen’s has a relaxing atmosphere and is clean and stylish. Simon was extremely reassuring and supportive and made me feel confident about my hair again. Last week I had a keratin blowdry. My hair now feels thicker, is shinier and is in the best condition it’s been in for years. I can’t speak highly enough of McQueen’s and recommend it to anyone who needs their confidence back in their hair.

Glynis Russell

Thank you Jana and Lottie for thoroughly pampering me. Having never had a professional wax before Jana (Senior Beauty Therapist) completely put me at ease and did a wonderful job. I then had a complimentary make up session with the lovely Lottie who was really friendly and showed me some great products and how to use them properly! Will definitely recommend to all my friends, and will be a repeat customer. Zlena Sartori

Excellent. Sophie is a total credit to McQueen. Would recommend her to anyone.

My Husband would usually rather go to the dentist than get his hair cut, and no matter what mess his mop is in, McQueen have always treated him with warmth, respect and empathy – giving him every reassurance and making him feel at ease.

All the while, providing the great professional hair cut you’d expect at such an establishment.

Charlotte Jones

This amazing team fitted me in for a blow dry with under 30mins notice and a 45min deadline so that I could still make my flight on time when another hair dresser let me down! Thank you so much to all of you, I’ll definitely be back ……hopefully with a bit more notice next time

Harriet Smith

What a fantastic experience – hair beautifully done by Simon – I left there feeling on top of the world – thank you! And to Jana for fitting in me at such late notice – pretty nails! I’ll definitely be back!

Philippa Vernon

Fabulous & Friendly Staff!! Simon did a Fantastic Dry Style Pin up in my Hair!! I showed him a picture I had in mind and he worked wonders and created it all in just under an hour!! Perfect for my friends Wedding!! Many Thanks!! I shall be back for other Hair treatments too!!

Lizzie Jenner

Great big thank you for my fab cut and colour – love it!

Hannah Pepper

Beautiful salon with such lovely, professional and friendly staff, I had a great day there! X

Li Hussain

Brilliant service and great team of staff 100% on everything thank you all.

Dee Cripps

I love my new cut! I never leave a hairdressers 100% satisfied, but today I did. Definitely recommend!

Melissa Elizabeth Gaff

Absolutely 100 & 10% you made me feel amazing! Would highly recommend!

Deborah Foord

Loved the results. Couldn’t have been better! 🙂

Delena Sureya Tango

Sophie and Toni- absolute dream team!!!!

Emily Denton

OMG thanks Janet for my new hair I love it.

Dee Amelia

Thank you….. Si you were fabulous with my daughter today she was so nervous but you made her feel so relaxed! She loves her earrings!!!..

Andrea Fitzgerald

Simon I love what you have done, thank you for the experience.


Absolutely thrilled with my new ear piercings! Thank you Si for taking the time to make sure that we got it just right.


Simon is the most passionate and friendly guy you can wish to meet. He made me feel relaxed from the start. He is very knowledgeable and came up with a style to suit and the end result is fantastic. Signed up to a block booking on the back of the quality of this cut. Highly recommended

Matthew Dale

I should like to thank both Si for my first visit yesterday – Si for knowing where I was coming from and just delivering! a fab haircut and finish! A for just knowing where I should go from here with my hair colour and all with a smile! I can honestly say I have never felt more welcomed or relaxed in a hair salon – Thanks guys – see you next month!!!


As a woman of mature years, I’ve had my hair coloured and cut in some of the major cities of the world. Moving to TWells this year, I immediately sought out a hairdresser and found McQueen. The entire team are extraordinarily professional with a warmth that would be hard to match anywhere. Fiona and Simon know their craft and clearly love what they do. I love what they do!

Tessa Niles

i had a brilliant experience getting my ears pierced. I was scared as i didn’t know if it would hurt but simon totally reassured me and it didn’t hurt one bit! Will definitely be coming back for more beauty treatments in the near future!


Wish I’d found this place sooner! Being on the wrong side of 50 it is a godsend – my hair looks and feels wonderful after having the Keratin blow dry treatment by the gorgeous Simon. No more frizz even on my recent humid holiday. It feels soft and takes half the time to dry and style now. I’m addicted 😃 Thanks xxx

Philippa Vernon

I’m so delighted with my Keratin Complex treatment and hair colour. I had a really enjoyable 3 hours getting it done and it’s really made the world of difference. I can’t believe that my hair doesn’t frizz up any more in the rain and damp!!! I’ve already made my next appointment.

Sarah Kent-Davies

Since my lady encountered you on Friday Simon, I have heard nothing but your name and the detailed account of her encounter with you. She entered the salon as Cinderella and has returned home as a Pre-Raphaelite queen! Astonishing. I knew she had amazing hair but sadly I haven’t seen it for sometime now. You have returned it to full glory such as I can’t recall! Top marks to you. You have made us both very happy!



I just wanted to say how fantastic Simon was. He is so friendly and engaging, educated me about my hair and the products that would work best for it. I’m always nervous about having my haircut and he listened to everything I said I wanted. The colour in itself is stunning and I couldn’t be happier and all done in 2 1/2 hours! I can’t wait to visit again.

Thanks so much


Yes a real testimonial and happy to do a video. I’ve been using the same stylist for the last 4 years, as I am getting older I guess the style is changing, but the stylist not updating. Popped down to see what Simon would do and ended up in his chair being totally restyled. Its my 50th party tonight and know my new style will go down a storm with my wife. Thanks Simon! Mark – Bearsted Kent


Referring friends to any hair salon is scary. You have 3 coming your way. Yes you can use this in your testimonial, and yes my hair looks fab. Patricia


I had a wonderful experience having my hair transformed I felt like a new woman! Well and truly pampered! Simon was brilliant! I can honestly say I have never had such a wonderful time at any other salon! Thank you, I am really looking forward to my next pampering!


Well I have come outside my comfort zone and given you a try. Katherine was right, Simon is a star. Even my husband noticed first time ever. See you in 6 weeks. Mary Anne

Mary Anne

I was pleased yet again, with my hair cut and colour yesterday, thank you.(10/10). You listened well to my needs, and your knowledge of hair colour was very good and informative. The products used were very good, and much better than the products you can buy in Boots,etc. My DIY days are over! (Well for my hair, anyway!). Thanks again, and have a great Christmas. Best wishes, Debbie.


I hope this has come through to the right email. Just wanted to drop a line to let you know that I had a brilliant appointment at McQueen’s on Friday 9th. The amazing, wonderful Simon worked magic with my hair. He listened to me but also had great plans for the style he thought would suit me, and he was spot on. The product recommendations were lovely, and smell fantastic. I’m using the shampoo and conditioner. The premises are clean, bright and have a warm friendly vibe. The staff are friendly, polite and welcoming. There are no snotty, fake people and this is a place that you can really relax in.

I’m looking forward to my next appointment 🙂 Regards to all! Ju


I am absolutely delighted with my new hair cut. You guys took time to understand my lifestyle and listened carefully to what I told you. Your honesty and straightforward approach is rerelaxed and revitaliseding too.

Without doubt, this is one of the most positive hair dresser experiences I have ever had. My haircut has been noticed by colleagues and pupils alike, and my only regret is that I waited until I reached 44 yrs to get the haircut I now have.

I am enjoying telling friends about my experience.